CarBuddy Help
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Click the Buy tab above and use the Quick Search to search for a particular car
by selecting from the fields, or use the Search by Body Type to search for a car
by body type. Browse through the search results and take a closer look at
pictures by clicking on any image. You can narrow down your results by using the
search filters on the left of the page. Once you have seen a car you are
interested in, click on the title to view full details.
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You can send an enquiry from either the search results page or from within the
car ad. The seller's details will be included in the ad so you can contact them
directly, or you can submit an enquiry to have the seller contact you.
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Recent Searches
CarBuddy records your searches and displays them on the Buy
page to save you time, click on a recent search to have the results shown.
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Recently Viewed
CarBuddy keeps track of cars you have recently viewed on
the right of the page.
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My List
You can add cars to your list for quick access later. Save your
list (registration required) to access them from any computer.
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Compare
You can compare two or more cars to view side-by-side details.
Click the compare link in your list or select cars in the search results and
click compare.
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Search Alert
If you can't find the car - Search Alert - If you can't find
the car you're looking for, you can setup a Search Alert and CarBuddy will send
you an email once the car has been added. Search Alerts can be added from within
your account management area or alternatively you can add a Search Alert when a
search you performed returned no results.
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Print Ad
Click the 'Print This Page' link to see a printer friendly version of the ad you can
print.
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Send to Friend
If you see a car you think someone might be interested in, you can click the 'Send
to Friend' link to send them an email with a link to the car.
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Before listing your car for sale, take some digital pictures (you can upload up
to 10 pictures) and gather information about your car such as the KMs and
registration document.
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Click the Sell tab above and the click the Start Selling button. You'll need to
sign in or create an account if you haven't already. Once signed in you'll be
taken to the Create Ad page.
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1. Select the type of Ad you want to list (Standard, Premium or Ad with
Valuation).
Ads with Valuation include a valuation provided by Glass's Guide,
the valuation is calculated based on the car type, the age of the car, the KMs
and the options fitted.
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2. Enter you car details by selecting the fields. CarBuddy will
automatically narrow down the field results to assist in selecting your exact
car and automatically populate other information based on the make and model you
choose. Enter the price and KMs and other information to assist buyers. You need
to provide a registration number, or if unregistered - an engine number.
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3. Upload pictures of your car.
You need to upload at least one picture of
your car. Select the Advanced Picture Uploader to quickly upload multiple images
with no restrictions (you will need to install a browser plug-in when prompted),
or use the Simple Picture Uploader to upload images one at a time with a max
file size of 3MB (you do not need to install a browser plug-in). Browse and
select images from your computer and click the Upload button. You can edit
(remove pictures and a picture description) and organise your pictures by
clicking the Edit Pictures and Organise Pictures tabs. A video of your car can
also be included, upload the video to YouTube and include the URL in the Video
tab.
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4. Preview your ad If you're happy that everything is complete and
correct you can proceed to make payment (if applicable) and that's it - your ad
is finished.
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If you're a car dealer click here to see how you can list your stock for FREE. Complete the dealer form to have your cars added. Note: If you cannot see the dealer information please contact us (your account was probably registered as a private seller).
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This is where you can manage your buying and selling activities. You need to
register before you can access the management areas .
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Register an account to sell or use the community areas
You need to join CarBuddy as a registered member to sell a car or use the community areas. Click here to Join
- Problems with registration
If you haven't received your registration email please see the following:
- Please check your junk and spam filter settings to ensure emails from CarBuddy (emails that end in @carbuddy.com.au) are not filtered.
- Please click here to have the registration email sent to you again.
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My List
From here you can compare and delete cars you have saved to your list and add notes.
- My Search Alerts
Create a search alert to have CarBuddy send you an email when the car has been
added. Search Alert emails are sent once a day if matching criteria is met.
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- My Ads
This is where you can view and manage your active and ended ads.
- My Incomplete Ads
View incomplete ads you saved and finish them.
- Enquiries
View enquiries you have received and add notes etc.
- Account
View your invoices and manage your credit card details.
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- Profile
Edit your CarBuddy profile. Car dealers can also add a company banner/logo.
- Suggestions
Tell us your suggestions for CarBuddy, we are all ears!
Be street smart when buying and selling online - if it seems too good to be true, then it probably is.
Trade safely on CarBuddy and protect yourself against online fraud.
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- When Buying
- Never pay a deposit or full payment without seeing the car.
- Understand that you are dealing with a third party such as an individual or car dealer.
- Find out who you're dealing with, get their name and number and ring before going to see the car.
- Don't rush to buy the car if it seems to good to be true, it probably is.
- Be wary of cars advertised at low prices, you can check the Valuation Range on CarBuddy from
within the Car Details section of the ad.
- Do not pay for a car unless you're sure the seller is legitimate. We do not endorse, verify or guarantee any seller.
- CarBuddy does NOT provide any car payment service, does not verify/guarantee any seller, does not provide any money back guarantees, does not provide any escrow services and does not provide any online chat services. So if you receive any emails stating
that a seller uses a CarBuddy payment or escrow service or is a verified seller or asking you to talk to someone from CarBuddy via online chat etc, it is fraudulent.
- If you are suspicious of an advertised car or seller, please
contact us.
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When Selling
- Do not accept payments from buyers offering to purchase your car without even inspecting it.
- Do not release the car until you have received payment in full and the payment is cleared funds.
Only sign in to your CarBuddy account through a
www.carbuddy.com.au URL.
- Contact us if you think your car ad has been accessed by an unauthorised person.
- Before agreeing to a test drive ensure your insurance covers test drivers, and ask the buyer for
keys to their vehicle or something else of value.
- If you are suspicious of a buyer, do not rush into a sale.
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